The Washington Post
Sat Apr 23 2016
Alibaba founder Jack Ma insisted that his first employees reside only minutes from work, a new book revealed.
A new book on the Chineseecommercegiant Alibaba has revealed that founder Jack Ma insisted that his first employees reside only minutes from work.
Alibaba -- now a thriving $200 billion company -- began in 1999 as a humblestart-upbasedinMa's apartment in Hangzhou, China. In Alibaba: The House that Jack Ma Built,author Duncan Clark recalls the company's roots and the demanding culture that contributed to Alibaba's success.
"The earliest hiresearnedbarely $50 per month," Clark wrote. "They worked seven days a week, often sixteen hours a day. Jack even required them to find a place to live no more than 10 minutes from the office so they wouldn't waste precious time commuting."
The revelation is a reminder of the demanding cultures common atstart-ups, and the sacrifices employees must often make.
"The start-up is ina race against time," said Anil Gupta, a professor of entrepreneurship at the University of Maryland's Robert H. Smith School of Business, who believes that physical proximity between a company's premises and where employees live is crucial. "In almost every opportunity space, you can bet that there will be severalstart-ups, all aiming for the same customer and all funded by competing [investors]. If you slow down, you risk being overtaken."
Gupta saidthi sexplains why so manystart-upsprovide on-site meals and services to employees, which subtly encourages them to linger at work. Gupta recalled the story of a chief executive who admitted that he ordered in dinner so that employees would work till 9 p.m., not 5 or 6 p.m.
An Alibaba spokesman confirmed that in its early days Ma required new hires to move no more than 10 or 15 minutes from the office. According to the spokesman, employees worked so late that it wasn't considered safe to make a long commute.Also employeesneeded to be on call at all times. If anything urgent happened, everyone needed to be able to go back to the office as soon as possible. As Alibaba grew larger, the policy was phased out.
For some, adopting Alibaba's requirement to live close to work would be unwise for moststart-ups. It is something that would only work in China, where there is more of a culture of deferring to authorities, according to Kochan.
"You want to imprint a culture that says we are going to recruit the best talent and recognize that young people today really want to control their work schedules," said Thomas Kochan, co-director of MIT's Sloan Institute for Work and Employment Research. "They don't want to be controlled in a bureaucratic way, that's part of the allure ofstart-upsthat they can be more flexible."
Kochan sees Alibaba's success as an exception to the best practices that will help astart-upthrive.
While start-up life is increasingly glamorized with shows such as ABC's "Shark Tank" and HBO's "Silicon Valley," Alibaba's demanding beginnings are a reminder of a long-standing reality.
"If you value time away from work or would like to strike a better work-life balance, [a start-up] may not be for you," said Bhaskar Chakravorti, a dean of international business at Tufts University. "On the other hand, if working intensely and insanely long with a small tight group of like-minded people mobilized around an exciting start-up idea gets you excited -- go for a company that tries to get people to live close by."
The battle to reduce road deaths
In Malaysia, over half a million road accidents have been recorded so far this year.
Pro-Palestinian NGOs seek court order to stop Dutch arms exports to Israel
The Dutch state, as a signatory to the 1948 Genocide Convention, has a duty to take all reasonable measures at its disposal to prevent genocide.
How quickly can Trump's Musk-led efficiency panel slash US regulations?
Moves by Trump and his appointees to eliminate existing rules will be met with legal challenges, as many progressive groups and Democratic officials have made clear.
2TM: Consultations on PTPTN loans, admission to IPTA at MOHE booth
Consultations on PTPTN loans and admission to IPTA are among services provided at the Higher Education Ministry booth.
Kampung Tanjung Kala residents affected by flooded bridge every time it rains heavily
Almost 200 residents from 60 homes in Kampung Tanjung Kala have ended up stuck when their 200-metre (m) long concrete bridge flooded.
COP29 climate summit draft proposes rich countries pay $250 billion per year
The draft finance deal criticised by both developed and developing nations.
Bomb squad sent to London's Gatwick Airport after terminal evacuation
This was following the discovery of a suspected prohibited item in luggage.
Kelantan urges caution amidst northeast monsoon rains
Kelantan has reminded the public in the state to refrain from outdoor activities with the arrival of the Northeast Monsoon season.
Former New Zealand PM Jacinda Ardern receives UN leadership award
Former New Zealand prime minister Jacinda Ardern was given a global leadership award by the United Nations Foundation.
ICC'S arrest warrants for Netanyahu, Gallant an apt decision - PM
The decision of the ICC to issue arrest warrants against Benjamin Netanyahu and Yoav Gallant is apt, said Datuk Seri Anwar Ibrahim.
KTMB provides two additional ETS trains for Christmas, school holidays
KTMB will provide two additional ETS trains for the KL Sentral-Padang Besar route and return trips in conjunction with the holidays.
BNM'S international reserves rise to USD118 bil as at Nov 15, 2024
Malaysia's international reserves rose to US$118.0 billion as at Nov 15, 2024, up from US$117.6 billion on Oct 30, 2024.
Findings by dark energy researchers back Einstein's conception of gravity
The findings announced are part of a years-long study of the history of the cosmos focusing upon dark energy.
NRES responds to Rimbawatch press release on COP29
The Ministry of Natural Resources and Environmental Sustainability (NRES) wishes to offer the following clarifications to the issues raised.
Online Safety Bill and Anti-Cyberbullying Laws must carefully balance rights and protections
The Online Safety Advocacy Group (OSAG) stands united with people in Malaysia in the fight against serious online harms.
Malaysia's inflation at 1.9 pct in Oct 2024 - DOSM
Malaysia's inflation rate for October 2024 has increased to 1.9 per cent, up from 1.8 per cent in September this year.
Saudi Arabia showcases Vision 2030 goals at Airshow China 2024
For the first time, Saudi Arabia is participating in the China International Aviation & Aerospace Exhibition held recently in Zhuhai.
King Charles' coronation cost GBP 71mil, govt accounts show
The coronation of Britain's King Charles cost taxpayers GBP72 million (US$90 million), official accounts have revealed.
Couple and associate charged with trafficking 51.9 kg of meth
A married couple and a man were charged in the Magistrate's Court here today with trafficking 51.974 kilogrammes of Methamphetamine.
PDRM to consult AGC in completing Teoh Beng Hock investigation
The police may seek new testimony from existing witnesses for additional insights into the investigation of Teoh Beng Hock's death.