Chief executive officer Khairul Kamarudin said the bank will continue to provide flexibility and extend temporary relief to customers facing difficulties in making financing payments as a result of the ongoing movement curbs and uncertainties.
“As at Oct 21, 2020, 83 per cent of applications for payment assistance from individual customers and 100 per cent of applications for payment assistance from small and medium enterprise (SMEs) customers have been approved,” he said in a statement today.
Khairul said customers who had earlier declined the targeted payment assistance but are now facing loss of income and reduced income due to the movement restrictions are encouraged to apply for the targeted payment assistance, which includes restructuring and rescheduling of payments.
Bank Muamalat is encouraging customers who wish to apply for the targeted payment assistance to fill in the Payment Assistance Post Moratorium application form available on its website at www.muamalat.com.my and e-mail to [email protected] with the relevant documents.
Customers may contact the bank’s Customer Service Centre at 03-2600-5500 for further assistance.
-- BERNAMA
