Bloomberg terminals used by subscribers to make trades using real-time developments in business and finance were struck by a "global network problem" for several hours Friday, the company said.
After users in financial centres around the world flocked to Twitter to complain of the unexpected outage of terminals, Bloomberg technicians began repair operations that started bringing some blanked terminals back on line at around 0945 GMT.
"Significant but not all parts of our network experienced a disruption today," a Bloomberg spokesman said to AFP in an message emailed to AFP at around 1145 GMT.
"We have restored service to most customers and are making progress in bringing all parts of the network back online. We apologise to our customers."
Despite that improving access situation, Bloomberg still appeared unable to pinpoint the exact cause of the blackout that began hours before.
It is little wonder that business and finance professionals in financial capitals like London, Singapore and New York noticed the Bloomberg breakdown immediately -- and began expressing their concern over it on social media posts just as fast.
Bloomberg terminals feed movements of global equity, commodity, foreign exchange and derivative markets to worldwide subscribers. Many of those are themselves traders and strategists in the global financial sector, and consider the service an essential tool.
When their screens went blank, many of those professionals were left without information they require to do business -- including the terminal's application many use to make trades.
"(The outage) is really disruptive for everyone," said London-based Natixis bond strategist Rene Defossez, who is responsible for working daily forecast and advisory models.
"Those function using Bloomberg data, which makes this a real problem."
'Waiting to connect'
Breakdowns in the Bloomberg system are extremely rare, and many finance professionals found themselves stranded and stunned when their screens went blank.
Trading volumes in Europe were down due to the breakdown, analysts said, and the British government was forced to postpone an emission of Treasury bills as it uses Bloomberg's bidding system.
Bloomberg is not the only provider of real-time financial information, with rivals like Thomson-Reuters offering alternative data feeds.
Yet Bloomberg has become the leader and default resource for a majority of finance professionals.
"Those who work with American investors prefer Bloomberg," says Xavier de Villepion, a stock broker with HPC in Paris.
As a result of Bloomberg's dominance, said Alastair McCaig, a London-based market analyst for online brokerage IG, the effects of its terminals going blank Friday were apparent right away.
"Bloomberg, normally a byword for dependability, has been hit with technical issues this morning," McCaig said. "As a consequence trading volumes are a little lower in the early session."
Friday's outage even sent terminals within the Bloomberg group offline, with nothing alighting many screens but the frozen "waiting to connect" message.
"Unfortunately this is a global issue. I also am locked out of my terminal," said a Bloomberg employee contacted by AFP.
AFP
Fri Apr 17 2015
Bloomberg terminals feed movements of global equity, commodity, foreign exchange and derivative markets to worldwide subscribers. - Filepic
What to watch for ahead of US presidential inauguration
Here's a timeline of events between now and inauguration day.
The battle to reduce road deaths
In Malaysia, over half a million road accidents have been recorded so far this year.
Pro-Palestinian NGOs seek court order to stop Dutch arms exports to Israel
The Dutch state, as a signatory to the 1948 Genocide Convention, has a duty to take all reasonable measures at its disposal to prevent genocide.
How quickly can Trump's Musk-led efficiency panel slash US regulations?
Moves by Trump and his appointees to eliminate existing rules will be met with legal challenges, as many progressive groups and Democratic officials have made clear.
2TM: Consultations on PTPTN loans, admission to IPTA at MOHE booth
Consultations on PTPTN loans and admission to IPTA are among services provided at the Higher Education Ministry booth.
Kampung Tanjung Kala residents affected by flooded bridge every time it rains heavily
Almost 200 residents from 60 homes in Kampung Tanjung Kala have ended up stuck when their 200-metre (m) long concrete bridge flooded.
COP29 climate summit draft proposes rich countries pay $250 billion per year
The draft finance deal criticised by both developed and developing nations.
Bomb squad sent to London's Gatwick Airport after terminal evacuation
This was following the discovery of a suspected prohibited item in luggage.
Kelantan urges caution amidst northeast monsoon rains
Kelantan has reminded the public in the state to refrain from outdoor activities with the arrival of the Northeast Monsoon season.
Former New Zealand PM Jacinda Ardern receives UN leadership award
Former New Zealand prime minister Jacinda Ardern was given a global leadership award by the United Nations Foundation.
ICC'S arrest warrants for Netanyahu, Gallant an apt decision - PM
The decision of the ICC to issue arrest warrants against Benjamin Netanyahu and Yoav Gallant is apt, said Datuk Seri Anwar Ibrahim.
KTMB provides two additional ETS trains for Christmas, school holidays
KTMB will provide two additional ETS trains for the KL Sentral-Padang Besar route and return trips in conjunction with the holidays.
BNM'S international reserves rise to USD118 bil as at Nov 15, 2024
Malaysia's international reserves rose to US$118.0 billion as at Nov 15, 2024, up from US$117.6 billion on Oct 30, 2024.
Findings by dark energy researchers back Einstein's conception of gravity
The findings announced are part of a years-long study of the history of the cosmos focusing upon dark energy.
NRES responds to Rimbawatch press release on COP29
The Ministry of Natural Resources and Environmental Sustainability (NRES) wishes to offer the following clarifications to the issues raised.
Online Safety Bill and Anti-Cyberbullying Laws must carefully balance rights and protections
The Online Safety Advocacy Group (OSAG) stands united with people in Malaysia in the fight against serious online harms.
Malaysia's inflation at 1.9 pct in Oct 2024 - DOSM
Malaysia's inflation rate for October 2024 has increased to 1.9 per cent, up from 1.8 per cent in September this year.
Saudi Arabia showcases Vision 2030 goals at Airshow China 2024
For the first time, Saudi Arabia is participating in the China International Aviation & Aerospace Exhibition held recently in Zhuhai.
King Charles' coronation cost GBP 71mil, govt accounts show
The coronation of Britain's King Charles cost taxpayers GBP72 million (US$90 million), official accounts have revealed.
Couple and associate charged with trafficking 51.9 kg of meth
A married couple and a man were charged in the Magistrate's Court here today with trafficking 51.974 kilogrammes of Methamphetamine.