CIMB revamps internet banking portal

CIMB Bank's recently-revamped CIMB Clicks will ensure an overall improved online experience for the customers.

In a statement, the bank said besides sporting a fresh new look, the major revamp of its Internet banking portal was done with the customers needs and convenience in mind.

CIMB Group deputy group chief executive officer, Renzo Viegas, said some of the improvements included a reduction in the number of clicks required to arrive at a service, quicker access to information and customisable preferences.

Viegas, who is also the group's head of consumer banking, said the bank has also introduced a new online service such as OctoPay, the first banking service on Facebook in Asean.

"We hope these initiatives will help maintain our 20 per cent year-on-year increase in new CIMB Clicks users," he said.

CIMB said other highlights of the improved CIMB Clicks included foreign currency fixed deposits placement and foreign currency current account funds transfer, Tune Talk auto reload as well as online gold trading.

"The customers would also be able to manage their unit trust investments via CIMB Clicks eInvest at attractive rates now," it said.

The bank said since CIMB Clicks was developed in 2006, it now has a total of 3.6 million users in Malaysia with an average monthly volume of 3.5 million monetary transactions.

Additionally, there were approximately 500,000 CIMB Clicks applications downloaded onto iPhone, iPad and Android-based devices, it said.