EPF's online transaction increase 100 per cent in 2015

The Employees Provident Fund (EPF) online transaction using the i-Akaun had increased 101.27 per cent in the second quarter of 2015.

EPF in a statement today said 3.33 million visitors had used 1-Akaun in the second quarter of this year as compared to 1.65 million last year.

The quarter under review also showed an increase of 62.47 per cent in the number of visitors to myEPF website (www.kwsp.gov.my) from 3.04 million in Q2 2014 to 4.93 million in Q2 2015.

EPF chief executive officer Datuk Shahril Ridza Ridzuan said the increase in the e-services was a result of members’ increasing awareness of the online facility’s convenience in check-ing their EPF statements and updating their profiles without having to be present at EPF branches for the purpose.

“For members who have yet to register for i-Akaun, we encourage them to do so as the EPF is actively enhancing our operational efficiencies to serve our members anytime, anywhere. Moving forward, our operations will see less resource-intensive transactions with members and partners, and more on delivering speedier service and convenience,” he said in the statement.

The i-Akaun can be accessed via myEPF website and also via the “EPF i-Akaun” mobile app. The app, which is available for smartphones and tablets with Google Android and Apple iOS, makes checking EPF statement faster and simpler.

Members can also keep track of their savings against the Basic Savings quantum, which is a guideline to help members better manage their future retirement well-being.