EU warns Shein of fines in consumer protection probe

A woman leaves a pop-up store of Chinese fast-fashion retailer Shein in Paris, France. - REUTERS
BRUSSELS: The European Union on Monday (May 26) urged fast-fashion retailer Shein to respect EU consumer protection laws and warned it could face fines if it failed to address the EU's concerns.
AI Brief
- Shein faces EU scrutiny for selling unsafe products and violating consumer laws.
- The company has one month to respond or risk fines and enforcement actions.
- New EU rules may also add shipping fees, increasing pressure on Shein.
A spokesperson for the company said in a statement that Shein is working with national consumers' authorities and the EU Commission.
"Our priority remains ensuring that European consumers can have a safe, reliable, and enjoyable online shopping experience," the statement also said.
The Consumer Protection Co-operation (CPC) network of national consumer authorities and the European Commission had now notified Shein of practices which infringed EU consumer law, the Commission said in a statement.
"Shein now has one month to reply to the CPC Network's findings and propose commitments on how they will address the identified consumer law issues. Depending on Shein's reply, the CPC Network may enter a dialogue with the company," it said.
"If Shein fails to address the concerns raised by the CPC Network, national authorities can take enforcement measures to ensure compliance. This includes the possibility to impose fines based on Shein's annual turnover in the EU Member States concerned," the statement added.
Shein could also be the target of EU regulatory demands under the EU's Digital Services Act.
In a further blow to Shein, the EU has proposed a 2 euro ($2.27) handling fee per package for low-value e-commerce shipments.
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