A company organising Umrah tours which left 147 pilgrims stranded at the Kuala Lumpur International Airport (KLIA), on May 8 due to negligence, faces having its operating lincence revoked.
Deputy Tourism and Culture Minister Datuk Mas Ermieyati Samsudin said the ministry would send a notice to revoke the company''s licence in the near future, with a 14-day appeal period.
"It is not reasonable when the reason given (for the cancellation) is that the accommodation in Makkah is full as they should have been aware that the month of Ramadan was peak period.
"They should have taken early measures to make reservations and so on...and this is a form of mistreating the customers," she said during a press conference held in conjunction with the ''2017 Warna-Warni Aidilfitri'' promotion ceremony here, today.
Mas Ermieyati also advised consumers to check the background of companies operating Umrah tours before purchasing their packages.
She also requested all the affected pilgrims to lodge police reports so that legal action could be taken against the company.
Mas Ermieyati explained that last year, the same Umrah company had also caused 31 pilgrims to be left stranded in Makkah for four days, and failed to provide their return ticket to Malaysia.
She said, however, the company had been penalised for the incident, and paid a compound in February. - BERNAMA
Bernama
Thu Jun 01 2017
Mas Ermieyati also advised consumers to check the background of companies operating Umrah tours before purchasing their packages. - Filepic
Indonesia's Prabowo plans military academy retreat for new cabinet
The retreat is aimed at forming a bond between around 100 cabinet ministers and their deputies, according to migrant protection minister.
Four loan sharks held for alleged involvement in paint splashing, arson in six states
The syndicate is believed to have conducted illegal money-lending activities, involving loan sharks and online money-lending, police said.
China's PCT international patent applications top world for 5 consecutive years: WIPO chief
China has become the country with the most international patent applications, according to AIPPI President Shoichi Okuyama.
Charles Leclerc wins US Grand Prix; Max Verstappen 3rd after Norris penalty
Charles Leclerc also won the Monaco Grand Prix and Italian Grand Prix this year and sits third in the driver standings.
Australia's Qantas told to pay $114,000 to 3 sacked workers in landmark outsourcing case
Qantas claims the sackings were warranted as a cost-cutting measure during the COVID-19 pandemic.
After Sinwar's death, Israel aims to lock in strategic gains before US election
Israeli leaders are seeking to reshape regional landscape in Israel's favour and shield its borders from any future attacks, sources said.
Netanyahu told Trump Israel will make decisions based on its interests, PM's office says
Israel is pondering its military reaction to recent Iranian missile strikes.
Ringgit extends positive momentum to open higher against US dollar
The ringgit traded higher against the US Dollar in today's early session, driven by continued buying interest towards the local currency.
BHP faces $47 billion UK lawsuit over Brazilian dam collapse
More than 600,000 Brazilians, 46 local governments, and around 2,000 businesses are suing BHP over the collapse of the dam.
Trump hands out french fries in Pennsylvania, Harris visits Georgia churches
Both candidates were scrambling for votes in the most competitive states.
Brazil's Lula cancels BRICS trip after minor brain hemorrhage from fall
Lula "was advised to avoid long-distance air travel but is otherwise able to carry out his regular duties."
Lebanese flee as blasts hit Beirut, Israel warns of strikes on Hezbollah finance arm
On Sunday Israel said it hit Hezbollah's intelligence headquarters and an underground weapons workshop in Beirut.
87 people killed or missing in northern Gaza's Beit Lahiya, health ministry says
A total of 87 people were killed or missing under the rubble after an Israeli attack on Saturday on northern Gaza's town of Beit Lahiya.
Hundreds of colonists storm Al-Aqsa Mosque under heavy Israeli protection
Hundreds of Israeli colonists stormed the Al-Aqsa Mosque compound on Sunday morning during the fourth day of the Jewish Sukkot festival.
ANALYSIS - What could happen if Trump rejects the US election results
If Trump seems to be losing, the delay could let him claim fraud and undermine confidence in election officials.
Motorcycling - Marquez wins Australian MotoGP after intense battle with Martin
The 31-year-old, third in the championship standings, has now won the Australian MotoGP four times in the premier class.
Prabowo takes up Indonesian presidency, vows to tackle corruption, other issues
Indonesia's Prabowo Subianto on Sunday took over as president of the world's third-largest democracy, vowing to combat internal issues
Nepal's Sherpas deserve more, says teenager who scaled world's 14 tallest peaks
Sherpas are known for climbing skills that make them the backbone of mountain expeditions.
Inside the underground lab in China tasked with solving a physics mystery
China will soon collect neutrino data, aiming to unravel one of particle physics' biggest mysteries.
Millions in Cuba still without power as major outage persists
Millions of Cubans remain without electricity because of a prolonged outage at the main power plants on the island, Anadolu Agency reported.