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service delivery

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Gov't considers creating unique model of Ombudsman Malaysia

Gov't considers creating unique model of Ombudsman Malaysia

M. Kulasegaran said govt is committed to establishing Ombudsman Malaysia to address complaints on public service delivery.
Wed Jul 03 2024
Merger of MAVCOM and CAAM to raise efficiency of service delivery system - Loke

Merger of MAVCOM and CAAM to raise efficiency of service delivery system - Loke

The merger of the MAVCOM and the CAAM aims to reduce bureaucracy and improve the efficiency of the civil aviation service delivery system
Wed Jun 26 2024
Guidelines on peaceful assembly speeches, C&I strategies in public service delivery to be discussed in parliament today

Guidelines on peaceful assembly speeches, C&I strategies in public service delivery to be discussed in parliament today

Today's session will also continue the debate on the Budget 2024 after it was tabled by Prime Minister Datuk Seri Anwar Ibrahim on Oct 13.
Tue Oct 24 2023
[COLUMNIST] Malaysian 5G Rollout - FDI promissory trap

[COLUMNIST] Malaysian 5G Rollout - FDI promissory trap

The current DNB model focuses only on the last mile service delivery, which WILL NOT resolve internet problems in rural areas. - Rais Hussin
Thu May 04 2023
Industry players would like measures and policies based on four key principles

Industry players would like measures and policies based on four key principles

The focus must be to ensure the highest level of integrity and efficient service delivery, Soh said.
Sat Dec 03 2022
Corruption among causes people being denied service delivery access - Perak Sultan

Corruption among causes people being denied service delivery access - Perak Sultan

Sultan Nazrin Shah said corruption also resulted in unsustainable development, and environmental pollution.
Thu Sep 22 2022
PM: Govt allocates RM6.3 billion to Selangor under Second Rolling Plan of 12MP

PM: Govt allocates RM6.3 billion to Selangor under Second Rolling Plan of 12MP

The government approved RM6.3 billion for the implementation of infrastructure development and service delivery facilities in Selangor.
Fri Aug 19 2022
King launches MAIWP Strategic Plan, Manfaat Kewangan Asnaf

King launches MAIWP Strategic Plan, Manfaat Kewangan Asnaf

The efforts aim to preserve the service delivery system and management of zakat funds as well as to channel assistance to the needy.
Thu Jun 23 2022
Onn Hafiz and Exco reach out to people to ensure smooth service delivery

Onn Hafiz and Exco reach out to people to ensure smooth service delivery

The approach of going down to the ground to see for themselves and delve into issues of the community will continue to be the 'bridge and method' of Johor Menteri Besar Datuk Onn Hafiz Ghazi's team.
Sun Jun 12 2022
Government focuses on four key areas in 2023 Budget

Government focuses on four key areas in 2023 Budget

The government will enhance its four key areas - governance, public service delivery, disaster risk management and strengthening the resilience of public health - in next year's budget.
Fri Jun 03 2022
Budget 2022: Civil servants to receive special aid of RM700, pensioners to get RM350

Budget 2022: Civil servants to receive special aid of RM700, pensioners to get RM350

A total of 1.3 million civil servants of Grade 56 and below will receive a one-off special financial assistance of RM700 as a token of appreciation for their contributions in public service delivery.
Fri Oct 29 2021
JPJ moving towards digitalisation to improve service delivery - DG

JPJ moving towards digitalisation to improve service delivery - DG

The Road Transport Department (JPJ) is in the midst of upgrading its system and moving towards digitalisation in stages, to improve its service delivery.
Sat Oct 23 2021
NPGRP to ensure a more efficient public sector service delivery - KSN

NPGRP to ensure a more efficient public sector service delivery - KSN

The government has launched the NPGRP to improve the quality of new as well as existing regulations for a more efficient, effective and transparent public sector service delivery.
Fri Jul 30 2021
Public service DG reprimands civil servants for being perfunctory, inefficient at work

Public service DG reprimands civil servants for being perfunctory, inefficient at work

Mohd Khairul Adib says the civil servants were reprimanded following public dissatisfaction over the level of public service delivery.
Thu May 27 2021
E2E services rate to be increased at all ministries, departments, agencies - JPA

E2E services rate to be increased at all ministries, departments, agencies - JPA

The expansion of digital adaptation under the civil service's new norm, is in line with the government's drive towards a system based on digital governance.
Sat Apr 03 2021
COP29 climate summit draft proposes rich countries pay $250 billion per year

COP29 climate summit draft proposes rich countries pay $250 billion per year

The draft finance deal criticised by both developed and developing nations.
Fri Nov 22 2024
Bomb squad sent to London's Gatwick Airport after terminal evacuation

Bomb squad sent to London's Gatwick Airport after terminal evacuation

This was following the discovery of a suspected prohibited item in luggage.
Fri Nov 22 2024
Kelantan urges caution amidst northeast monsoon rains

Kelantan urges caution amidst northeast monsoon rains

Kelantan has reminded the public in the state to refrain from outdoor activities with the arrival of the Northeast Monsoon season.
Fri Nov 22 2024
Former New Zealand PM Jacinda Ardern receives UN leadership award

Former New Zealand PM Jacinda Ardern receives UN leadership award

Former New Zealand prime minister Jacinda Ardern was given a global leadership award by the United Nations Foundation.
Fri Nov 22 2024
ICC'S arrest warrants for Netanyahu, Gallant an apt decision - PM

ICC'S arrest warrants for Netanyahu, Gallant an apt decision - PM

The decision of the ICC to issue arrest warrants against Benjamin Netanyahu and Yoav Gallant is apt, said Datuk Seri Anwar Ibrahim.
Fri Nov 22 2024
KTMB provides two additional ETS trains for Christmas, school holidays

KTMB provides two additional ETS trains for Christmas, school holidays

KTMB will provide two additional ETS trains for the KL Sentral-Padang Besar route and return trips in conjunction with the holidays.
Fri Nov 22 2024
BNM'S international reserves rise to USD118 bil as at Nov 15, 2024

BNM'S international reserves rise to USD118 bil as at Nov 15, 2024

Malaysia's international reserves rose to US$118.0 billion as at Nov 15, 2024, up from US$117.6 billion on Oct 30, 2024.
Fri Nov 22 2024
Findings by dark energy researchers back Einstein's conception of gravity

Findings by dark energy researchers back Einstein's conception of gravity

The findings announced are part of a years-long study of the history of the cosmos focusing upon dark energy.
Fri Nov 22 2024
NRES responds to Rimbawatch press release on COP29

NRES responds to Rimbawatch press release on COP29

The Ministry of Natural Resources and Environmental Sustainability (NRES) wishes to offer the following clarifications to the issues raised.
Fri Nov 22 2024
Online Safety Bill and Anti-Cyberbullying Laws must carefully balance rights and protections

Online Safety Bill and Anti-Cyberbullying Laws must carefully balance rights and protections

The Online Safety Advocacy Group (OSAG) stands united with people in Malaysia in the fight against serious online harms.
Fri Nov 22 2024