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Complaints related to telecommunication services increasing - MCMC

Complaints related to telecommunication services increasing - MCMC

Change in the way consumers use telecommunication services has resulted in the recent resurgence of complaints received by the Malaysian Communications and Multimedia Commission (MCMC).
Wed May 18 2022
Customer satisfaction among challenges in JENDELA implementation

Customer satisfaction among challenges in JENDELA implementation

Meeting consumer satisfaction and expectations are among the challenges in the implementation of the National Digital Network (JENDELA) plan.
Fri Apr 01 2022
MCMC warns of suspicious emails using chairman's name

MCMC warns of suspicious emails using chairman's name

Malaysian Communications and Multimedia Commission (MCMC) chairman Dr Fadhlullah Suhaimi Abdul Malek has never issued any emails regarding procurement and payment matters to international vendors.
Thu Aug 26 2021
MCMC: PAKEJ to focus on the use of three-wheeler vehicle to increase efficiency of courier services

MCMC: PAKEJ to focus on the use of three-wheeler vehicle to increase efficiency of courier services

Fadhlullah says the three-wheeler vehicle has the ability to transport three times the capacity of parcel for delivery.
Wed Aug 18 2021
MCMC: Telcos must resolve customers' complaints or pay fine

MCMC: Telcos must resolve customers' complaints or pay fine

The MCMC has said that telecommunication companies (telcos) could be penalised if they do not respond to customers' complaints within the mandatory standard of quality and service.
Fri Jul 09 2021
MCMC announces PAKEJ, a five-year roadmap set to enhance the quality of courier services

MCMC announces PAKEJ, a five-year roadmap set to enhance the quality of courier services

PAKEJ is set to deliver quality of service and seamless coverage to support the e-commerce industry's growth.
Thu Jun 17 2021
MCMC aims to further improve internet, broadband coverage

MCMC aims to further improve internet, broadband coverage

Fadhlullah said that a more supply-driven approach is currently being taken regarding communication towers.
Thu Apr 15 2021
MCMC expects DNB to open 5G tender soon

MCMC expects DNB to open 5G tender soon

Fadhlullah hinted today that tender for the 5G infrastructure development estimated to be worth RM15 billion would be announced soon.
Fri Apr 09 2021
MCMC: 5.7 mln premises passed for fiberisation in second stage of Jendela Phase One

MCMC: 5.7 mln premises passed for fiberisation in second stage of Jendela Phase One

Fadhlullah said 292,826 premises have been passed for fixed broadband, while 29 new mobile broadband sites.
Wed Apr 07 2021
MYBAIKHATI campaign aims to collect three million devices for those in need - MCMC

MYBAIKHATI campaign aims to collect three million devices for those in need - MCMC

The initiative which is run by the industry together with MCMC is another layer of assistance to provide the people in need with old but usable devices.
Thu Apr 01 2021
MCMC will respond to complaints on broadband connectivity within 24 hours

MCMC will respond to complaints on broadband connectivity within 24 hours

Fadhlullah said the duration for the problems to be solved may differ according to the situation.
Thu Jan 28 2021
MCMC proposes state govts to introduce policy to include internet access as basic utility in residential areas

MCMC proposes state govts to introduce policy to include internet access as basic utility in residential areas

The Malaysian Communications and Multimedia Commission (MCMC) proposed for state governments to introduce a policy that includes Internet access as basic utilities in residential areas.
Tue Oct 06 2020
Fadhlullah Suhaimi appointed MCMC chairman

Fadhlullah Suhaimi appointed MCMC chairman

Fadhlullah Suhaimi will replace Al-Ishsal Ishak who has served since October 2018.
Tue Jun 09 2020
'No one will win a trade war,' China says after Trump tariff threat

'No one will win a trade war,' China says after Trump tariff threat

Donald Trump says he would impose the tariffs until China stops the flow of illegal drugs, particularly fentanyl, into the United States.
Tue Nov 26 2024
What has caused Pakistan's deadly clashes between police and supporters of Imran Khan?

What has caused Pakistan's deadly clashes between police and supporters of Imran Khan?

Topping the demands of Khan's Pakistan Tehreek-e-Insaf (PTI) party is the release of all its leaders, including Khan, who has been jailed on a series of corruption charges since August 2023.
Tue Nov 26 2024
One woman or girl killed every 10 minutes by intimate partner or family member - UN

One woman or girl killed every 10 minutes by intimate partner or family member - UN

The report highlights that "60 per cent of all female homicides" are committed by "people closely related to them".
Tue Nov 26 2024
Sweden urges Chinese ship to return for undersea cable investigation

Sweden urges Chinese ship to return for undersea cable investigation

Two subsea cables, one linking Finland and Germany and the other connecting Sweden to Lithuania, were damaged in less than 24 hours.
Tue Nov 26 2024
[COLUMNIST] Building more highways won’t solve traffic congestion - reducing demand will

[COLUMNIST] Building more highways won’t solve traffic congestion - reducing demand will

It is clear that adding more lanes and highways doesn't work, because we are still attempting the same approach to solve the issue.
Tue Nov 26 2024
Hyundai to invest RM2.16 bil in Malaysia through strategic partnership with INOKOM

Hyundai to invest RM2.16 bil in Malaysia through strategic partnership with INOKOM

This investment includes efforts to upgrade INOKOM's existing assembly capacity to meet Hyundai's automotive needs.
Tue Nov 26 2024
‘C4Cinta’ sets record as highest-grossing Malaysian Tamil film

‘C4Cinta’ sets record as highest-grossing Malaysian Tamil film

'C4Cinta', directed by young filmmaker Karthik Shamalan, has set a new benchmark in Malaysian Tamil cinema.
Tue Nov 26 2024
Man charged with mother's murder, storing body in freezer

Man charged with mother's murder, storing body in freezer

The court denied bail and scheduled case mention on Feb 7 for the submission of forensic, autopsy, and chemist reports.
Tue Nov 26 2024
Abolition of examination in schools to reduce pressure on pupils - Fadhlina

Abolition of examination in schools to reduce pressure on pupils - Fadhlina

The classroom assessment approach offers a much more interesting learning ecosystem, says Fadhlina Sidek.
Tue Nov 26 2024
Google, Meta urge Australia to delay bill on social media ban for children

Google, Meta urge Australia to delay bill on social media ban for children

Google and Meta says the government should wait for the results of an age-verification trial before going ahead.
Tue Nov 26 2024