Complaints related to telecommunication services increasing - MCMC
Change in the way consumers use telecommunication services has resulted in the recent resurgence of complaints received by the Malaysian Communications and Multimedia Commission (MCMC).
Wed May 18 2022
Customer satisfaction among challenges in JENDELA implementation
Meeting consumer satisfaction and expectations are among the challenges in the implementation of the National Digital Network (JENDELA) plan.
Fri Apr 01 2022
MCMC warns of suspicious emails using chairman's name
Malaysian Communications and Multimedia Commission (MCMC) chairman Dr Fadhlullah Suhaimi Abdul Malek has never issued any emails regarding procurement and payment matters to international vendors.
Thu Aug 26 2021
MCMC: PAKEJ to focus on the use of three-wheeler vehicle to increase efficiency of courier services
Fadhlullah says the three-wheeler vehicle has the ability to transport three times the capacity of parcel for delivery.
Wed Aug 18 2021
MCMC: Telcos must resolve customers' complaints or pay fine
The MCMC has said that telecommunication companies (telcos) could be penalised if they do not respond to customers' complaints within the mandatory standard of quality and service.
Fri Jul 09 2021
MCMC announces PAKEJ, a five-year roadmap set to enhance the quality of courier services
PAKEJ is set to deliver quality of service and seamless coverage to support the e-commerce industry's growth.
Thu Jun 17 2021
MCMC aims to further improve internet, broadband coverage
Fadhlullah said that a more supply-driven approach is currently being taken regarding communication towers.
Thu Apr 15 2021
MCMC expects DNB to open 5G tender soon
Fadhlullah hinted today that tender for the 5G infrastructure development estimated to be worth RM15 billion would be announced soon.
Fri Apr 09 2021
MCMC: 5.7 mln premises passed for fiberisation in second stage of Jendela Phase One
Fadhlullah said 292,826 premises have been passed for fixed broadband, while 29 new mobile broadband sites.
Wed Apr 07 2021
MYBAIKHATI campaign aims to collect three million devices for those in need - MCMC
The initiative which is run by the industry together with MCMC is another layer of assistance to provide the people in need with old but usable devices.
Thu Apr 01 2021
MCMC will respond to complaints on broadband connectivity within 24 hours
Fadhlullah said the duration for the problems to be solved may differ according to the situation.
Thu Jan 28 2021
MCMC proposes state govts to introduce policy to include internet access as basic utility in residential areas
The Malaysian Communications and Multimedia Commission (MCMC) proposed for state governments to introduce a policy that includes Internet access as basic utilities in residential areas.
Tue Oct 06 2020
Fadhlullah Suhaimi appointed MCMC chairman
Fadhlullah Suhaimi will replace Al-Ishsal Ishak who has served since October 2018.
Tue Jun 09 2020
COP29 climate summit draft proposes rich countries pay $250 billion per year
The draft finance deal criticised by both developed and developing nations.
Fri Nov 22 2024
Bomb squad sent to London's Gatwick Airport after terminal evacuation
This was following the discovery of a suspected prohibited item in luggage.
Fri Nov 22 2024
Kelantan urges caution amidst northeast monsoon rains
Kelantan has reminded the public in the state to refrain from outdoor activities with the arrival of the Northeast Monsoon season.
Fri Nov 22 2024
Former New Zealand PM Jacinda Ardern receives UN leadership award
Former New Zealand prime minister Jacinda Ardern was given a global leadership award by the United Nations Foundation.
Fri Nov 22 2024
ICC'S arrest warrants for Netanyahu, Gallant an apt decision - PM
The decision of the ICC to issue arrest warrants against Benjamin Netanyahu and Yoav Gallant is apt, said Datuk Seri Anwar Ibrahim.
Fri Nov 22 2024
KTMB provides two additional ETS trains for Christmas, school holidays
KTMB will provide two additional ETS trains for the KL Sentral-Padang Besar route and return trips in conjunction with the holidays.
Fri Nov 22 2024
BNM'S international reserves rise to USD118 bil as at Nov 15, 2024
Malaysia's international reserves rose to US$118.0 billion as at Nov 15, 2024, up from US$117.6 billion on Oct 30, 2024.
Fri Nov 22 2024
Findings by dark energy researchers back Einstein's conception of gravity
The findings announced are part of a years-long study of the history of the cosmos focusing upon dark energy.
Fri Nov 22 2024
NRES responds to Rimbawatch press release on COP29
The Ministry of Natural Resources and Environmental Sustainability (NRES) wishes to offer the following clarifications to the issues raised.
Fri Nov 22 2024
Online Safety Bill and Anti-Cyberbullying Laws must carefully balance rights and protections
The Online Safety Advocacy Group (OSAG) stands united with people in Malaysia in the fight against serious online harms.
Fri Nov 22 2024