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Singapore Airlines says 46,000 booking records affected by Amadeus breach

Singapore Airlines said customer data was exposed in an Amadeus breach, but its systems and payment information remained secure. - REUTERS
Singapore Airlines said customer data was exposed in an Amadeus breach, but its systems and payment information remained secure. - REUTERS

AI Brief

  • Singapore Airlines reported that about 46,000 booking records may have been affected by a cybersecurity incident involving its reservation provider, Amadeus.
  • Exposed data includes names, booking reference numbers, travel itineraries, and booking classes, with additional sensitive information accessed for approximately 620 bookings.
  • Amadeus confirmed no bank or credit card data was leaked, and Singapore Airlines' IT systems were not breached.
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SINGAPORE: Singapore Airlines SIAL.SI said on Tuesday that about 46,000 booking records may have been ​affected by a cybersecurity incident involving Amadeus AMA.MC, its reservation technology provider.

  • The airline joins Cathay Pacific Airways, Japan Airlines, South Korea's Asiana Airlines and others that have reported customer data ​was compromised in the Amadeus breach. Malaysia Airlines also said some of its customer information may have been affected.
     
  • Singapore's flag carrier said that data exposed by the breach included customers' names, booking reference numbers, travel itineraries and booking classes.
     
  • Information including email addresses, phone numbers, travel document details, and KrisFlyer membership numbers may also have been accessed for about 620 booking records, the company said.
     
  • It added that Amadeus confirmed that bank account or credit card information had not been leaked and bookings were not modified.
     
  • Singapore Airlines said it was reaching out to affected customers with upcoming travel plans to change their booking reference numbers as a precaution.
     
  • The airline also confirmed that its IT systems were not breached
    Amadeus ⁠said it had become aware of a vulnerability affecting a travel ​booking display environment but did not ​respond ⁠to a question on how many customers' data were affected.
     
  • In recent days, Cathay Pacific and Japan ⁠Airlines ​reported that the breach ​had affected data involving 53,000 bookings and 92,000 customers, respectively.

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