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Global IT outage: KTMB confirms disruption of ticketing, customer service channels

Global IT outage: KTMB confirms disruption of ticketing, customer service channels

KTMB in a Facebook post today stated that restoration works to rectify the technical disruptions are actively underway.
Fri Jul 19 2024
Applications for loan moratorium to open tomorrow - BNM

Applications for loan moratorium to open tomorrow - BNM

The central bank also urged loan borrowers to contact their respective banks and guidance will be provided by the customer service officer.
Tue Jul 06 2021
Four Chinese nationals involved in online gambling nabbed

Four Chinese nationals involved in online gambling nabbed

Police detained four Chinese nationals suspected of operating a customer service call centre for online gambling and stock investment fraud in Mont Kiara yesterday.
Tue May 11 2021
ECERDC, UniSZA aim to train 100 Orang Asli in entrepreneurship programme

ECERDC, UniSZA aim to train 100 Orang Asli in entrepreneurship programme

The six-month programme also provided exposure to online marketing techniques as well as training in customer service and engagement.
Thu Apr 08 2021
SMS fraud: Ex-telco customer service head remanded for five days

SMS fraud: Ex-telco customer service head remanded for five days

So far, 17 individuals including two with Datuk title have been remanded since Nov 10 after being suspected to be involved in the case.
Wed Nov 18 2020
Mitra the robot helps COVID patients in India speak to loved ones

Mitra the robot helps COVID patients in India speak to loved ones

A tablet attached to Mitra's chest allows patients to see loved ones, as well as medical staff unable to access the wards.
Fri Sep 18 2020
Man allegedly roughs up TNB worker over high electricity bill

Man allegedly roughs up TNB worker over high electricity bill

Terengganu TNB retail department customer services head Mohd Nazri Puteh said this was the first time such an incident had occurred in the state.
Wed Jul 01 2020
21,000 My30 travel passes sold in only a day

21,000 My30 travel passes sold in only a day

People were seen lining up as early as 6 am at the RapidKL customer service counters to subscribe to the package.
Tue Jun 16 2020
Losing name tag: Highest complaint from haj pilgrims

Losing name tag: Highest complaint from haj pilgrims

Makkah TH Customer Service Centre manager for 1438H haj season Zor Mohd Poat said at the centre, pilgrims could also obtain various information, not just to lodge complaints.
Mon Aug 07 2017
TNB to ensure smooth electricity supply during Aidilfitri

TNB to ensure smooth electricity supply during Aidilfitri

KThey will be on 24-hour standby duty starting tomorrow, said TNB senior general manager (distribution network) Wan Nazmy Wan Mahmood.
Thu Jun 22 2017
Only MyKad needed for ASNB transactions

Only MyKad needed for ASNB transactions

The move is part of ASNB's efforts to increase customer service efficiency, Chief Executive Officer/ Executive Director Mohammad Hussin told a press conference here today.
Thu Jun 08 2017
Sarawak Energy bills payable at kiosks

Sarawak Energy bills payable at kiosks

Sarawak Energy operation and retail arm Syarikat SESCO Bhd (SESCO) continues to innovate customer service experience for the convenience of clients.
Thu Mar 23 2017
Maswings to upgrade services, quality and comfort of passengers

Maswings to upgrade services, quality and comfort of passengers

The focus would be on reducing delays, cancellation of flights, improve and upgrade cabin and crew with a suitable motto.
Thu Mar 16 2017
IGP identifies North Korean man who dies in klia2 as Kim Chol

IGP identifies North Korean man who dies in klia2 as Kim Chol

The Royal Malaysia Police have identified a North Korean man who sought medical assisstance at the Kuala Lumpur International Airport 2 customer service counter yesterday as Kim Chol.
Tue Feb 14 2017
Power off Galaxy Note 7 immediately, Samsung Malaysia tells pre-order owners

Power off Galaxy Note 7 immediately, Samsung Malaysia tells pre-order owners

Samsung Malaysia Electronics (SME) Sdn Bhd urges all pre-order owners of its Galaxy Note 7 to power off their devices immediately.
Wed Oct 12 2016
COP29 climate summit draft proposes rich countries pay $250 billion per year

COP29 climate summit draft proposes rich countries pay $250 billion per year

The draft finance deal criticised by both developed and developing nations.
Fri Nov 22 2024
Bomb squad sent to London's Gatwick Airport after terminal evacuation

Bomb squad sent to London's Gatwick Airport after terminal evacuation

This was following the discovery of a suspected prohibited item in luggage.
Fri Nov 22 2024
Kelantan urges caution amidst northeast monsoon rains

Kelantan urges caution amidst northeast monsoon rains

Kelantan has reminded the public in the state to refrain from outdoor activities with the arrival of the Northeast Monsoon season.
Fri Nov 22 2024
Former New Zealand PM Jacinda Ardern receives UN leadership award

Former New Zealand PM Jacinda Ardern receives UN leadership award

Former New Zealand prime minister Jacinda Ardern was given a global leadership award by the United Nations Foundation.
Fri Nov 22 2024
ICC'S arrest warrants for Netanyahu, Gallant an apt decision - PM

ICC'S arrest warrants for Netanyahu, Gallant an apt decision - PM

The decision of the ICC to issue arrest warrants against Benjamin Netanyahu and Yoav Gallant is apt, said Datuk Seri Anwar Ibrahim.
Fri Nov 22 2024
KTMB provides two additional ETS trains for Christmas, school holidays

KTMB provides two additional ETS trains for Christmas, school holidays

KTMB will provide two additional ETS trains for the KL Sentral-Padang Besar route and return trips in conjunction with the holidays.
Fri Nov 22 2024
BNM'S international reserves rise to USD118 bil as at Nov 15, 2024

BNM'S international reserves rise to USD118 bil as at Nov 15, 2024

Malaysia's international reserves rose to US$118.0 billion as at Nov 15, 2024, up from US$117.6 billion on Oct 30, 2024.
Fri Nov 22 2024
Findings by dark energy researchers back Einstein's conception of gravity

Findings by dark energy researchers back Einstein's conception of gravity

The findings announced are part of a years-long study of the history of the cosmos focusing upon dark energy.
Fri Nov 22 2024
NRES responds to Rimbawatch press release on COP29

NRES responds to Rimbawatch press release on COP29

The Ministry of Natural Resources and Environmental Sustainability (NRES) wishes to offer the following clarifications to the issues raised.
Fri Nov 22 2024
Online Safety Bill and Anti-Cyberbullying Laws must carefully balance rights and protections

Online Safety Bill and Anti-Cyberbullying Laws must carefully balance rights and protections

The Online Safety Advocacy Group (OSAG) stands united with people in Malaysia in the fight against serious online harms.
Fri Nov 22 2024